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FIND THE SUITABLE DOMESTIC WORKER FOR YOU
It is amazing how easy people can employ a domestic worker – no or very little time is spent in interviewing the candidate and sometimes the Employer plainly relies on a friend of the neighbour’s domestic worker and then the person has a job.
Yes I agree that there are a few employers who go out of their way to source a domestic worker through an agency but then still the trust is placed in the agency and not in your own assessment of the candidate domestic worker.
PROBATION PERIOD - DO WE UNDERSTAND THE RISK OF DISMISSAL DURING THE PROBATION PERIOD?
It seems that Employers are of the opinion that a domestic worker can commence employment and if it does not work out her/his services can be terminated easily because it was a probation period.
This is unfortunately not the case and Schedule 8 of the Labour Relations Act deals specifically with the issue of Probation in Clause 8
and in clause 8 (c ) specifically states; “Probation should not be used for purposes not contemplated by this Code to deprive employees of the status of permanent employment. For example, a practice of dismissing employees who complete their probation periods and replacing them with newly-hired employees, is not consistent with the purpose of probation and constitutes an unfair labour practice.”
It is a requirement that the probationary period and expectations of the employee during the probationary period must be clearly stated in writing and should as a general rule be contained in the employee’s initial employment contract, which the employer must explain to the employee so he/she clearly understands the same.
Without going into too much detail on Probation Period (read more here on this topic) it is clear that the selection of your domestic worker is a much more complicated and specialised matter than what people think.
NO OTHER JOB WHERE TRUST AND HONESTY AND RESPECT AND RIABILITY
IS MORE IMPORTANT THAN THAT OF THE DOMESTIC WORKER
Now how do we reduce the risk of employing the wrong person?
I do not believe that there is an argument about the fact that you would like to employ the best person for the job and therefore you should insist and be determined to find the best person.
There is a very large number of very skilful and experienced domestic workers and if you are serious about your family, your possessions, the standard of cleanliness, standard of washing and ironing etc you will keep the following in mind;
- Insist that the applicant must submit a CV –
- Communication – the biggest reason for conflict and disciplinary actions – can the candidate understand instructions, relay messages etc
- Are you a “LIST” person and is she a “LIST” person – or does she find it intimidating to tick off lists
- Does he/she have the same values as the family
- Do you know the culture of the different ethnic groups
A very helpful hint that I can give is to solicit the person to tell you a story of 2 or 3 minutes where you do not interrupt her but just LISTEN. Example – “Tell me what is your routine in the morning from when you wake up until you get off the taxi to come to work”. – This will tell you more about her life and her challenges but also how well she can communicate and relay information.
LISTEN for information telling you how many children she has, what does her husband do, who looks after the children and what are their ages.
Very few Employers ca really tell you anything about their domestic workers’ background and personal circumstances and besides the fact that it is such a wealth of information it provides you with insight and appreciation of the person in front of you.
WHAT ABOUT FOREIGNERS
MANY Employers will tell you that foreigners are better domestic workers but I tend to disagree with that statement since we are seeing the same complaints from Employers about foreigners than we deal with about RSA citizens.
Remember that foreigners should also be registered for UIF and should also be paid according to the Sectoral Determination and has the same rights as a RSA citizen when it comes to referring disputes to the CCMA.
JUST ALWAYS REMEMBER – IF HE/SHE DOES NOT HAVE A VALID IDENTITY DOCUMENT OR PASSPORT AND WORKPERMIT THERE IS NO FINGER PRINT RECORD
HOW DOES EDOMESTIX ASSIST YOU AS THE EMPLOYER?
The Edomestix platform and service offering assists the Employer of domestic workers with a comprehensive package to ensure that your risk is limited and briefly it consists of;
If you require any assistance with recruitment and/or screening of your domestic worker
you may contact us on our website www.edomestix.co.za or phone us on 071 147 1213 or 079 697 4832.
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